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Wedding
| Frequently Asked Question
Table of Contents
How/When do I pay for my order?Orders must be prepaid in full 3 weeks prior to the ship date. A 25% deposit is required at time of order. Orders cancelled 3 weeks or more prior to shipping will receive a 100% refund. Otherwise the 25% deposit is forfeited. We accept most major credit cards. Back to TopCan I change my order?If changes must be made to your order, please notify us no later than 3 weeks prior to the shipping date or a late change fee of $10.00 will be applied. Back to TopWhat about delivery and care of favors?We ship on the Monday prior to the event, 3 Day UPS, to arrive on the following Thursday, unless otherwise requested. Open box and examine trees to ensure viability. Any damaged trees received by you will be replaced, provided The GreenWorld Project is notified within 24 hours, upon receipt of shipment. Instructions are provided on how to care for the seedlings until your wedding. There is no additional care you need to do! Just open the box. They cannot have direct sunlight or total darkness. Place in normal room temperature and normal room lighting and they will be fine until the event. Back to TopWhat kind of trees will be sent?Colorado Blue Spruce (sent to the majority of our states) The Colorado Blue Spruce, our most popular species, is a hardy, adaptable tree with short needles; slow growth rate; prefers full to partial sun; does best in moist, well drained soils, but is tolerant of other soils, often grown for Christmas trees and ornamentals. Meyer Spruce (sent only to our most Southern/warm states due to availability) Also available are Afghan Pine and Arizona Cypress (fast growing for very dry, warm climates) & Loblolly Pine (fast growing for wet, warm climates). These tree species are suitable for Mylar Foil Trees, Burlap Trees, Wrapped Memory Trees, Soft Pack Trees and Bag & Tag Trees.. Other species may be available. If there is a special one you are interested in, just let us know and we will check availability for you. Back to TopWhat if the event is in the Winter months?We ship our products year round! Both indoor and outdoor planting instructions are provided, so you may start the seedling indoors and transfer outdoors in the spring. Back to TopPlanting suggestions for your tree seedlings
What if I receive my trees in the Fall? Your tree seedlings may be planted outdoors 4 weeks before a hard frost. Otherwise follow indoor planting suggestions and plant outdoors in the Spring.
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| © 2009 The GreenWorld Project |